Refund policy

All returns will be considered solely at the discretion of Sunbrite Forklift. Returns will only be considered if requested within 7 days of the purchase date.

All Goods being returned to Sunbrite Forklift must be in its original packaging and resalable condition when we receive the goods.

If Goods are returned and a warranty claim is authorized, one of the following will take place:

Repair: If possible, Sunbrite Forklift will repair the damaged item.

If an item is deemed to have been damaged by anything other than a manufacturer`s defect, if possible, Sunbrite Forklift will quote the customer on repairing the item. The customer is not obligated to accept the quotation.

Swop-out: At the discretion of Sunbrite Forklift the damaged/faulty Goods may be replaced with an exact same make and model. If no stock is available at that time, another item may be ordered. An alternative may also be offered to the customer.

Refund: The Customer may choose to have the value of the damaged Goods refunded.

We reserve the right to refuse returns on Special Order items.